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Most Important Tools Every Online Business Owner Needs in 2024

Pre-covid 19, all business owners, whether small or not, all felt proud that they are doing well. No one knew that we would be locked in our houses for months. Once there was lockdown everywhere and nobody could follow their 9 to 5 job routines, most business owners faced their nightmares. However, those business owners who adapted tech in their business in no time outplayed the game. Today, most businesses still run online for different purposes. And the most important concern of online business owners is finding the best online tools. To help them in this process, we have the most important tools every online business owner needs in 2024.

Most Important Tools Every Online Business Owner Needs in 2024

Whether you are a small online business owner or a big one, you know the hectic routine of checking and replying to emails, drafting proposals, going through administration tasks, and meeting with clients. So, it is easy to feel overwhelmed and exhausted.

But you do not need to worry. Fortunately, with the advancement in the tech world, there are tons of tech tools available to help you not only get your work done but also grow your business.

However, with so many options available, you might wonder which ones would be the best for your business. In this article, we have listed our recommendations to help you in this process.

1. Trello for Project Management

Project management tools are best to keep an eye on multiple activities. They allow you to track your appointments, activities, resources, assigned tasks, and project deadlines digitally. For project management tools, our most recommended tool is Trello.

Trello offers a flexible and visual way to manage everything in one place. It offers Kanban-style boards and cards within boards that represent tasks to track the progress of a project.

Besides, you can create custom cards where you can include images, links, files, checklists, and due dates. And it is best for teams working on a project altogether.

Pricing and Features

Trello offers various pricing with multiple features.

  1. Free
    • Unlimited cards
    • Up to 10 boards per Workspace
    • Unlimited Power-Ups per board
    • Unlimited storage (10MB/file)
    • 250 Workspace command runs per month
    • Custom backgrounds & stickers
    • Unlimited activity log
    • Assignee and due dates
    • iOS and Android mobile apps
    • 2-factor authentication
  2. Standard: $5 USD
    • Everything in free
    • Unlimited boards
    • Advanced checklists
    • Custom Fields
    • Unlimited storage (250MB/file)
    • 1,000 Workspace command runs per month
    • Single board guests
    • Saved searches
  3. Premium: $10 USD
    • Everything in Standard
    • Dashboard view  
    • Timeline view
    • Workspace Table view  
    • Calendar view
    • Map view
    • Unlimited Workspace command runs
    • Admin and security features
    • Workspace-level templates
    • Collections
    • Observers
    • Priority support
    • Google Apps sign-on
    • Simple data export
  4. Enterprise: $17.50 USD (25 users)
    • Everything in premium
    • Unlimited Workspaces
    • Organization wide permissions
    • Organization visible boards
    • Public board management
    • Multi-board guests
    • Attachment permissions
    • Power-Up administration
    • Free SSO and user provisioning with Atlassian Access

2. Aquire for Customer Support

Acquire is a customer support platform that can help you bring everything to one place including your customer’s web browsing history, conversation history, purchases, and other important details. Moreover, Acquire also offers self-service tools to help your team to focus on more important things.

At the end of the day, customer satisfaction is all that matters. Therefore, the most important concern of any business, either online or not, should be their customers’ satisfaction. For that purpose, you need to have a tool that brings everything together in one place and makes sure that you can easily connect with your customers.

Pricing and Features

Acquire offers the following prices and features. And its prices depend on your team size, agent seats, usage, and more.

  1. Starter
    • Out-of-the-Box Features
    • Pre-built Integrations
    • Acquire Academy
    • General Support
  2. Commercial
    • SLAs
    • Custom Roles & Skills
    • Conversational Bot
    • Custom Reports
    • General Support
    • Custom Attributes
    • API Access
    • CSM Onboarding
    • Annual Reviews
  3. Enterprise
    • Contract Terms
    • SSO & 2FA
    • Specified Server
    • Data Deletion
    • Audit Logs
    • Dedicated CSM
    • Technical Contact
    • Quarterly Reviews
    • “Enterprise” Support

3. Rewind for Data Backup

The data of your business is the most important thing. Even though SaaS vendors back up your data, they only do so on the platform level. Therefore, you can easily lose data if something goes wrong.

If your server starts acting differently, it may be due to malicious activities going on somewhere out there. At that time, all you should think of is to save your data anyhow.

Rewind is amazing for saving a backup of your data. So, if you lose your data, you can easily get it back. It also offers backup for Shopify, Trello, QuickBooksOnline, GitHub, BigCommerce, and more.

Prices and Features

  1. Basic at $3 USD per month
    • Back up your store with up to 20 orders per month
    • Multi-user support
  2. Growth at $9 USD per month
    • Back up your store with up to 200 orders per month
    • Back up anytime
    • Real-time backups
    • Multi-user support
  3. Pro at $39 USD per month
    1. Back up your store with up to 600 order per month
    2. Everything in Growth
  4. Business at $59 USD per month
    • Bck up your store with up to 1000 orders per month
    • Multi-store ready
    • Everything in Pro
  5. Enterprise at $299 USD per month
    • Back up your store with more than 2000 order per month
    • Priority Support
    • Everything in Business

4. Google Analytics for Website Montioring

There is no doubt that you have spent a lot of time, effort, and money on building and optimizing your website. The good thing is that it not only connects your user or customer with you, your business, and the services that you offer but it can also help you a lot in targeting your potential customers.

Google Analytics is one of the best website monitoring tools out there. It gives you in-depth knowledge about what part of your website gets the most or the least amount of attention and traffic. It also tells you about who are your visitors, where they are from, what they are most interested in and much more.

Pricing and Features

Google Analytics is basically free for small and mid-sized business owners. But if you own a bigger business, it can cost about $150,000 per year. In addition, Google Analytics provides everything that you need to track and run an online business including traffic reports, keyword referrals, conversion tracking, custom dashboard, and third-party referrals.

5. MailChimp for Email Marketing

Even though most people think that Email is dying, it is still one of the best ways to communicate with your business partners and customers. Fortunately, there are businesses that are still taking full advantage of email marketing to grow their business.

The only thing that a business owner should worry about is the messy inbox area.

Therefore, one of the most important tools every online business owner needs is an email managing tool. And MailChimp is the best solution for most businesses including online businesses.

Mailchimp is free for up to 12,000 emails and 2000 subscribers which is pretty much enough for a small business owner.

Pricing and Features

MailChimp offers the following feature at the given price range.

  1. Free
    • Marketing CRM
    • Creative assistanat
    • Mailchimp domain
    • Website builder
    • Forms and landing pages
  2. Essentials at $11 per month
    • Email and landing pages template
    • Custom branding
    • A/B testing
    • Customer journey builder
    • 24/7 email and chat support
  3. Standard at $17 per month
    1. Cutomer journey builder and branching points
    2. Send time optimization
    3. Behavioral targeting
    4. Dynamic content
    5. Custom template
  4. Premium at $299
    1. Advance segmentation
    2. Multivariate testing
    3. Unlimited seats and role based access
    4. Comparative reporting
    5. Phone and priority support

So that is it for the most important tools every online business owner needs to not only run their business but also grow. If you have other tools in mind, you can let us know down below.

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